Last Updated: February 2026
These Terms of Service ("Terms") govern the provision of services by Orbitra Digital, a software development and consulting agency established in Portugal ("Company", "we", "us", or "our"), to its clients and users ("Client", "you").
By accessing our website, engaging our services, or entering into a service agreement with us, you agree to be bound by these Terms.
1.1. These Terms apply to all services provided by the Company, including but not limited to software development, design, consulting, maintenance, and related technology services ("Services").
1.2. Additional terms may apply to specific projects, statements of work ("SOW"), proposals, or contracts. In case of conflict, the specific agreement shall prevail.
2.1. The Company shall provide the Services with reasonable skill, care, and diligence in accordance with generally accepted industry standards.
2.2. Unless expressly agreed in writing, the Company does not guarantee that the Services will be error-free, uninterrupted, or meet all of the Client's specific expectations.
3.1. The Client agrees to:
3.2. Delays or failures caused by the Client may affect delivery timelines and costs.
4.1. Fees, billing schedules, and payment terms shall be defined in the applicable proposal, SOW, or contract.
4.2. Unless otherwise stated, all fees are exclusive of VAT and applicable taxes, which shall be added in accordance with Portuguese and EU law.
4.3. Late payments may result in suspension of Services and may incur statutory interest as permitted by law.
5.1. Unless otherwise agreed in writing:
5.2. The Company retains the right to reuse general know-how, experience, methodologies, and non-client-specific components.
5.3. The Client grants the Company the right to reference the project for portfolio and marketing purposes, unless otherwise agreed.
6.1. Each party agrees to keep confidential any non-public, proprietary, or confidential information received from the other party.
6.2. This obligation survives termination of the Services.
7.1. The parties shall comply with all applicable data protection laws, including Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).
7.2. Where the Company processes personal data on behalf of the Client, the parties shall enter into a Data Processing Agreement (DPA) as required by law.
8.1. To the maximum extent permitted by applicable law, the Company shall not be liable for:
8.2. The Company's total liability arising out of or in connection with the Services shall be limited to the total fees paid by the Client for the Services giving rise to the claim, unless mandatory law provides otherwise.
9.1. Either party may terminate an agreement for material breach if such breach is not remedied within a reasonable period after written notice.
9.2. Upon termination, all outstanding invoices become immediately due, and each party shall return or destroy confidential information.
The Company shall not be liable for delays or failures caused by events beyond its reasonable control, including but not limited to natural disasters, acts of government, labor disputes, or internet service failures.
11.1. These Terms shall be governed by and construed in accordance with the laws of Portugal.
11.2. The courts of Portugal shall have exclusive jurisdiction, without prejudice to mandatory consumer protection laws applicable within the European Union.
We reserve the right to update or modify these Terms at any time. The latest version will be published on our website and will apply from the date of publication.
For questions regarding these Terms, please contact us via our official contact channels.